Privacy policy

Our Commitment and Terminology

Dubai Electronic Security Center (“DESC”) is committed to protecting the rights and privacy of all users of the Dubai Cyber Innovation Park website (the “Website”), including those who enroll in or register for a course, conference, webinar, subscribe to any services or apply for accreditation via this Website (the “Services”). 

The terms “we”, “us” or “our(s)” hereunder refer to DESC and its affiliates and the terms “user”, “you” and “your” hereunder refer to the users of the Website. 

Any words following the terms “including”, “include”, “for example” or any similar phrase shall be construed as illustrative and shall not limit the generality of the related words. 

Scope of Policy 

This privacy policy, together with any other privacy policies and notices made available to you when we collect your data (collectively, this “Privacy Policy”) applies to your use of the Website.

This Privacy Policy explains how we, as reasonably necessary for our own purposes or as may be required by any relevant authority, may collect, process, store, transfer and use your personal information. It also describes the choices available to you regarding our use of your personal information and how you can access and update this information. Please read the following carefully to understand our views and practices regarding your personal information and how we will treat it. 

In the event of any inconsistency or conflict between the Terms of Use of the Website ( and this Privacy Policy, the terms of this Privacy Policy shall prevail to the extent of such conflict or inconsistency. 

Third Party Links

The Website may include links to third party’s websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third party’s websites and are not responsible for their privacy statements. When you leave the Website to access any such third party’s website, we encourage you to read the privacy policy of the third party’s website.

Collection and Use

We use different methods to collect data from and about you including through:

  • direct interactions with you;
  • automated technologies or interactions; and
  • third parties or publicly available sources. 

We may collect, process, store, use and transfer different kinds of personal data about you which we have grouped together as follows:

  • Identity Data includes your name, username or similar identifier, title, date of birth, gender and role/job title;
  • Contact Data includes addresses, email addresses, web/video conferencing addresses, social media profile, telephone numbers and contact information;
  • Financial Data includes bank account and payment details;
  • Employer/Company Data includes information in relation to your employer and company, including the name and role of people who are key decision makers and their contact details;
  • Technical and Location Data includes internet protocol (IP) address, device type, your login data, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access the Website, unique device identification numbers, broad geographic location (for example, country or city-level location) and other technical information from your device. Collecting this information enables us to better understand the visitors who come to the Website where they come from, and what content on the Website interests them. This information may be used for internal analytics purposes and to improve the quality and relevance of content on the Website . Some services or functions on the Website may make use of location-based information pursuant to which we may collect information about the Wi-Fi routers closest to you and the cell IDs of the towers closest to you, we may use this information for statistical purposes, not to identify you;
  • Profile Data includes your username and password, your preferences, feedback and survey responses;
  • Usage Data includes information about how you use the Website, the Content and the Services; and
  • Marketing and Communications Data includes your preferences in receiving marketing from us and relevant third parties and your communication preferences.

Some of this information may be collected using cookies and similar tracking technology, as explained further under the heading “Cookies” below. 

We use information collected:

  • to fulfil your requests and bookings, including in relation to any of the Services offered on the Website;
  • to contact you (including providing you with communication in relation to any Services that you have enrolled in or registered for and to inform you of any relevant Services);
  • to administer the Website and for internal operations, including troubleshooting;
  • to send related updates, if applicable; 
  • for data analysis, research purposes and to compile relevant statistics; 
  • to offer you tailored content;
  • to provide access to the Website and to allow you to participate in interactive features of our Services;
  • to improve the Website, to ensure that content is presented in the most effective manner for you and your device;
  • as part of our efforts to keep the Website safe and secure;
  • to measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you; for market research and analysis purposes; to respond to your questions and/or concerns (as submitted to us via the Website or e-mail); and/or
  • for such other uses you authorise and/or consent to from time to time. 

Where we need to collect personal data by law or at the request of any relevant authority, or under the terms of a contract we have with you, and you fail to provide that data when requested, we may not be able to allow you to access the Website or the Services (or any part thereof).

If you share any personal data of a third party with us, it shall be your sole responsibility to ensure that you have the relevant consent from that third party which permits you to share that personal data with us (and we will assume that you have such consent prior to sharing that data with us). Where required by any applicable laws, we advise you to keep a record of their consent and provide them with a copy of, or link to, this Privacy Policy. You acknowledge and agree that you shall remain fully responsible and liable for obtaining the relevant consent from that third party and for sharing such data with us.


We use cookies to distinguish you from other users of the Website and the Application. This helps us to provide you with a good experience when you use the Website or the Application and also allows us to improve the Website and the Application.

Sharing Your Information

We may disclose your personal information:

  • to any relevant authority, judicial body or other third party where we believe disclosure is necessary (i) as required by applicable law or regulation or a compliance requirement (such as to comply with a court order or any other legal process), (ii) to exercise, establish or defend our legal rights, or (iii) to protect your vital interests or those of any other person; 
  • to our affiliates, partners and/or service providers and these third parties are authorized to use your personal information only as necessary and in the ways that are permitted under this Privacy Policy;
  • when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud or respond to a government request; or
  • to any other third parties with your prior consent.

The security of your personal information is important to us. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. The Website uses appropriate technical and organisational security measures to protect your personal information. The measures used are designed to provide a level of security appropriate to the risk of unauthorised or unlawful processing of your personal information.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our reasonable best to protect your personal information, we cannot guarantee the security of your personal information transmitted to or through the Website . Any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access. Please note that no website or online service can ever be guaranteed as 100% secure and you should take reasonable precautions to protect your personal information (for example, by sharing personal information only with websites that you trust, by keeping any login details secure and confidential and by using antivirus software on your devices).

We will retain your information for as long as we deem necessary or appropriate, including to comply with our legal obligations, resolve disputes and enforce our agreements. If you wish to request that we no longer use your information, please contact us at the email address set out at the end of this Privacy Policy. 

Correcting and Updating Your Personal Information

To review and update your personal information to ensure it is accurate, please contact us at the email address set out at the end of this Privacy Policy.

Notification of Privacy Policy Changes

We may update this Privacy Policy to reflect changes to our information practices or any relevant laws, regulations and/or policy. We encourage you to periodically review this page for the latest information on our privacy practices.


You can contact us about this Privacy Policy by emailing us at

GCA-CNT-2020-488 DESC Website Privacy Policy 010321 MHA