Code:CNC1002

Introduction

This course aims to teach participants how an effective crisis management plan can protect enterprises from failure if a disaster occurs. Participants will explore the methods and tools used as the basis for crisis management. Participants will also learn the crisis management methodology, how to build an effective crisis management team, how to communicate when a crisis occurs and how to test the crisis management plan.

Course content

  • Crisis management planning methodology
  • Building an effective crisis management team
  • Assessing threats and risks
  • Setting up indicators and identifying incidents
  • Prioritizing decisions and activities
  • Communicating/coordinating with internal parties, external agencies and local authorities 
  • Testing and exercising the crisis management plan

Learning outcomes

  • Demonstrate and understanding of dealing with emergencies that could lead to a variety of disruptive events or potential crisis within your environment
  • Describe how to apply practical crisis management tools and techniques
  • Determine best practices and processes to reduce cyber risks to enhance an organizations resilience

Prerequisites

  • There are no prerequisites for this course

Duration

  • 1 Day